TODAY'S GUEST Leanne Butterworth is on a mission to create a world where everyone feels heard, valued, and visible. She is the founder of Empathy First, and the host of The Professional Empathy Podcast.


She brings together her lived experience, a degree in Applied Science, and post graduate qualifications in social enterprise. Leanne is an active member of the start-up, mental health, and social enterprise communities, tutoring Social Enterprise at the Queensland University of Technology and working with the Queensland Social Enterprise Council.


With unique, memorable Empathy Training, she empowers leaders and communities with empathy skills that create happier, healthier, more sustainable workplaces and workforces - and save lives.



In this conversation we talk about:

  • Growing up as a self-reliant, independent kid in Australia — while also learning to ask for help when she needs it.
  • Her struggle with postpartum depression and what it taught her.
  • Her virtual reality business - looking to foster empathy using cutting edge technology.


We also discuss:

  • What is empathy?
  • Why is it important? For personal life as well as business?
  • How can it be taught?
  • Her Empathy Commitment method
  • Empathy as individuals and in teams
  • What blocks empathy?
  • Empathy and Design Thinking
  • and more.


This conversation with Leanne is one of dozens of conversations we have lined up for you with world-changing thinkers, designers, scientists, and entrepreneurs who are changing our world for the better every day. If you're listening in a podcast app, you already know how to follow a show, so if you don't want to miss these conversations, follow us now.


And now let's jump right in with Leanne Butterworth.




[3:50] Life During Covid

[8:00] Early Childhood Wisdom

[14:13] An Education Trajectory

[22:35] Postpartum Rage

[27:47] A VR Simulation and an Empathy Journey

[32:07] Types of Empathy

[39:48] Empathy of the Self

[47:10] Importance of Empathy

[52:54] Training Empathy

[57:07] Nonviolent Communication

[01:00:02] Empathy Commitment 

[01:03:58] Empathy First and More

[01:07:25] A Sermon on Empathy